KEH is now Zeiss's exclusive authorized repair partner in North America
Factory optical calibration is the make-or-break difference between a lens performing to spec and one that suffers from decentering or element misalignment. Modern high-resolution sensors mercilessly expose optical flaws; a Zeiss Otus or Milvus that is even slightly knocked out of collimation loses the microscopic micro-contrast and edge-to-edge sharpness owners paid thousands of dollars to achieve.
Having certified technicians in Atlanta equipped with specialized Zeiss optical benches and genuine OEM replacement groups eliminates the multi-month turnaround times and high-risk international shipping that North American shooters previously faced. Much like Sigma's established US calibration and service network for Art-series prime lenses, this partnership gives working professionals the confidence to keep classic and modern manual-focus Zeiss glass in heavy rotation on active commercial shoots.
If you shoot Zeiss glass — Otus ML primes, Batis, classic postwar Jena — and you've been dreading sending a repair overseas, here's good news: KEH Camera is now the exclusive authorized Zeiss repair center for the US and Canada. Both in-warranty and out-of-warranty work, including decades-old equipment, using genuine Zeiss parts and Zeiss-approved calibration tools. Repairs are initiated through the Zeiss repair portal and handled end-to-end by KEH's techs in Atlanta. KEH already holds similar authorized partnerships with Sony and Sigma. For anyone with a precious Zeiss optic that needs love, this is the new path.